Having any insurance policy is not enough to protect your property. You want to make sure that the insurance policy that you hold will protect your property properly. That is why you need to have a great insurance agent. Only a good agent will give you the insurance policy that is altered just for you. A good agent will listen to your needs, will make sure the policy carries high enough limits to protect you, and will be there for you in times of a claim.
Before you pay for your insurance, make sure you are choosing an agent that you can trust. Just because your best friend is an agent does not mean that she will do a great job with servicing your policy. Unfortunately, not all insurance agents are created equal.
It is a good idea to learn how insurance agents are different. It will save you time, money and will set your expectations. There are three types of insurance agents that you should know about: exclusive, direct and independent.
Exclusive or “captured” agents are the agents that deal only with one insurance company. They are very limited in providing a variety in premiums and coverage. If you are not happy with your premium on renewal, you are out of luck. The only way to get a better price on your policy is to change the agent and the insurance company all together.
Direct agents are employees of companies that you can reach by calling an 800 number. They will give you a quote the same day, probably, at the end of the conversation. Requesting a quote from direct agent will save you a little money, but you will not get personalized service. Each time you call the company to ask or submit a claim, you will speak with a different representative and will need to repeat your story all over again. In addition, the representative on the other end of the line will not take care of you as exclusive or independent agent would.
Independent agents do business with more than one insurance company. They can compare same coverage quotes with different providers and shop for the best premium. If you don’t like your policy renewal premium, independent agent will look for a better price, that way you will not change the agent, but change the insurance company that provides coverage for you. Independent agent always will give you personalized quote and special attention to you.